Edy’s Treasures Shipping Policy

Last updated: September 30, 2026

Thank you for shopping with Edy’s Treasures! Please review the information below to understand shipping costs, delivery estimates, and what to do if your order has a shipping problem.

Order Processing & Delivery Times

Orders are prepared for shipment after payment is approved and the information needed to fulfill the order has been received. Please review any processing, production, or delivery estimates provided in the product listing or at checkout.

Processing time is the time needed to prepare your order. Carrier transit time begins after the carrier receives the package. A carrier’s transit estimate does not include order processing or production time unless expressly stated.

Custom, personalized, and print-on-demand items may require additional production time, as described in their listings. An order-to-delivery estimate includes both preparation and transit time.

Business days mean Monday through Friday, excluding U.S. public holidays. Delivery dates are estimates unless expressly identified as guaranteed.

If you need an item by a particular date, please contact edystreasures@yahoo.com before ordering so we can discuss the available options.

U.S. Shipping & Rates

Edy’s Treasures currently offers shipping within the United States only. We do not offer international shipping at this time.

Available shipping destinations, methods, and charges are shown at checkout. Please review the total before completing your purchase.

Free or discounted shipping offers apply only when specifically advertised and when the offer’s stated requirements are met.

If checkout does not offer shipping to your address, please contact us before placing an order.

Shipping Confirmation & Tracking

We will provide shipment information using the contact details supplied with your order. Tracking information will be included when available.

Tracking updates may not appear immediately after a shipping label is created. A label-created notification does not necessarily mean the carrier has received the package.

If your order ships in multiple packages, items may arrive separately. We will provide available shipment and tracking information for each package.

Accurate Shipping Addresses

Please check your full name, street address, apartment or unit number, city, state, and ZIP code before completing checkout.

If you notice an address error, email edystreasures@yahoo.com immediately with your order number and the correct address. We will try to update the order, but changes may not be possible after shipment.

We may contact you to clarify an incomplete or unverified address before shipping.

Returned or Undeliverable Packages

If a package is returned to us, we will contact you to discuss the next steps.

If reshipment is needed because of an incorrect or incomplete address you supplied, additional shipping charges may apply. We will explain any charges and obtain your agreement before reshipping. If the address or shipping error was ours, we will cover the necessary correction costs.

Any refund request will be handled according to our Return, Refund & Exchange Policy and applicable law. A returned package does not automatically qualify as an approved return.

Shipping Delays

Weather, holidays, carrier disruptions, and other circumstances may affect delivery estimates.

If we cannot ship your physical merchandise within the timeframe promised when you ordered, we will notify you and provide the delay-consent or cancellation and refund options required by law. If no shipping timeframe was provided, we will follow the applicable legal shipment deadline and any required notice or refund procedures.

Please contact us if your order appears delayed or tracking has stopped updating so we can help review the situation.

Missing Packages or “Delivered” Notifications

If tracking shows delivered but you cannot locate your package, please:

• Confirm the shipping address on your order.
• Check your mailbox, parcel locker, building office, and other usual delivery locations.
• Ask household members whether they accepted the package.
• Contact the carrier and email us with your order number and tracking information.

We will review the available delivery information and help investigate. A delivery scan does not automatically resolve every missing-package claim. Any replacement or refund will depend on the circumstances and your rights under applicable law.

Inspection, Damage & Incorrect Items

We visually inspect the physical items we ship and document their condition with photos and video before shipment.

Please inspect your order when it arrives. If an item is damaged, defective, incorrect, or different from its description, contact edystreasures@yahoo.com within 3 calendar days of delivery.

Include your order number or proof of purchase, a description of the problem, and clear photos of the item and relevant packaging damage. Keep the item and packaging, when safe to do so, until we provide instructions.

The three-day window is for reporting an issue; you do not need to ship the item back within those three days. Please do not return an item before receiving approval and shipping instructions.

For confirmed damaged, defective, incorrect, or misdescribed items, no return fee applies, and we will cover any required return shipping. Refunds of applicable original shipping charges are handled as described in our Return, Refund & Exchange Policy.

Digital Products

Digital products are delivered electronically using the method described in the listing or order confirmation. No physical item will be mailed unless the listing specifically includes one.

If you cannot find or access your digital purchase, check your email and spam folder, then contact edystreasures@yahoo.com for assistance.

Returns & Consumer Rights

Please review our Return, Refund & Exchange Policy for return eligibility, final-sale categories, refunds, exchanges, and any applicable fees.

Nothing in this Shipping Policy limits rights or remedies available under applicable law. Shipping estimates, reporting windows, and final-sale terms do not override those rights.

Contact Us

For questions about shipping or your order, contact:

Edy’s Treasures
Email: edystreasures@yahoo.com

Thank you for supporting our business!